Tongmaster always aims to maintain a high level of customer satisfaction. It is our belief that looking after our customers is key to running a successful family business and for this reason we clearly display and follow our company policies.

Tongmaster Fair Posting Policy

Recently the BBC News website featured an article on unfair delivery charges. A report by Citizens Advice Scotland found that more than a million people living in remote and rural areas of Scotland are being "routinely ripped off" by unfair delivery charges.

Tongmaster are proud to tell you that we do not overcharge on postage to rural areas. 

All Tongmaster items are dispatched free of charge. We do not have a surcharge on shipping for the highlands and rural postcodes. What you see is what you pay. All mainland expedited next day deliveries are set at a standard £6.99, regardless of the postcode.

Customer Satisfaction

Delivery Times & Cost

UK and Worldwide Delivery

Returns Policy